FAQ
Answers to most common questions about products, orders, shipments, and payments.
Product
Mix one stick packet in 160z of water (or more depending on taste preference). Best served cold.
Store in a cool, dark place away frommoisture, heat, and light.
Everyone’s different, but we recommend taking it 15 minutes before activity to stay ahead of dehydration. If needed, have another after to replenish.
On rest days, one stick in the morning helps with recovery and keeps you feeling good throughout the day. And don’t forget to drink plenty of water.
As many as you need. Hydrx is designed for daily hydration, whether you’re training hard or just staying ahead of the day.
Yes—kids love it. One stick (or two if they’re active or it’s hot out) is perfect.
Hydrx is proudly made in the USA in a cGMP-certified facility with the highest quality standards.
Absolutely. Hydrx sticks are TSA-friendly and perfect for hydration on the go.
We always recommend checking with your doctor before taking any supplements while pregnant. That said, Hydrx is made with no sugar, no artificial ingredients, and clean electrolytes—designed with wellness in mind.
You can find the full list on our Ingredients Page—clean, simple, and transparent.
Shipping
We ship from Florida. Most U.S. orders arrive in 3–7 business days, including 24 hours for processing.
Currently, we only ship within the U.S. Stay tuned as we expand!
Customer Service
We stand behind every stick. If you’re not 100% satisfied, email: support@hydrxhydration.com within 30 days of delivery to start a return or refund.
If you run into a quality issue or need an exchange, we’ve got you. Just reach out at support@hydrxhydration.com and we’ll make it right.
Yes! Subscribe and save on every order—no commitments, cancel anytime.
Choose “Subscribe & Save” to get Hydrx delivered automatically—every month or every 2 months. You’ll save 15% on monthly orders or 10% on every 2-month delivery.
You can skip, pause, swap flavors, or cancel anytime from your account. No commitments. Just clean hydration, your way.